All purchases of the Voxzly Elite upgrade are final and non-refundable.
By completing a purchase, you acknowledge and agree that no refunds will be issued under any circumstances, except where required by applicable law (e.g., EU 14-day cooling-off period).
Elite benefits (ad-free experience, unlimited posting, custom colors, verified badge, etc.) are delivered instantly upon successful payment.
If you are located in a jurisdiction that mandates a refund right (such as the European Union), you may request a refund within 14 days of purchase by contacting support@voxzly.com with your account details and reason. We will process eligible requests promptly.
Filing a chargeback or dispute instead of contacting us may result in immediate suspension or termination of your account.
Questions about this policy? Email us at support@voxzly.com